Privacy policy

Last updated: October 31, 2026

LEDLightsWorld.com is owned and operated by HUAKE LIMITED. This Privacy Policy explains how we collect, use, process, disclose, and protect your personal information when you visit LEDLightsWorld.com, purchase products, request quotations, contact us for customer or technical support, or otherwise interact with our website and services.

Our online store is powered by Shopify, which provides the ecommerce platform and related technologies used to operate the website.

For purposes of applicable data protection laws, HUAKE LIMITED is the primary data controller of personal information processed in connection with LEDLightsWorld.com, except where another service provider acts as an independent controller under applicable law.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services, we may collect or process:

  • Contact details, including your name, company name, billing address, shipping address, phone number, and email address.
  • Financial and payment information, including payment method, transaction details, payment confirmation, and other payment-related information. Payment card information may be processed directly by Shopify or other payment processors.
  • Account information, including username, password, preferences, settings, and other account-related information.
  • Transaction information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled, as well as order history.
  • Business, quotation, and project information, including company details, requested products, quantities, specifications, project requirements, and related commercial information.
  • Communications, including information you provide when contacting customer service, technical support, sales, or other members of our team.
  • Device information, including device type, browser, network information, IP address, and similar identifiers.
  • Usage information, including how and when you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you, such as when you create an account, place an order, request a quotation, contact us, or otherwise provide information to us.
  • Automatically through the Services, including through your device, cookies, pixels, analytics tools, and similar technologies.
  • Our service providers, including providers that support website hosting, ecommerce, payments, logistics, analytics, security, and customer service.
  • Business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use personal information to:

  • Provide and improve our Services, including processing orders, payments, quotations, returns, exchanges, refunds, shipping, and customer accounts.
  • Provide customer and technical support and respond to questions, requests, warranty matters, or product issues.
  • Manage B2B, wholesale, customized, and project transactions, including quotations, commercial documents, specifications, and order coordination.
  • Marketing and advertising, including sending promotional communications and showing relevant advertising where permitted by law.
  • Security and fraud prevention, including authentication, fraud detection, account security, and protection against malicious or unlawful activity.
  • Communicate with you regarding orders, payments, shipping, support requests, quotations, and other business matters.
  • Comply with legal obligations, including tax, accounting, regulatory, litigation, and other lawful requirements.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our Services, including:

  • Shopify and other ecommerce or website technology providers
  • Payment processors, banks, and financial service providers
  • Shipping carriers, freight forwarders, customs brokers, warehouses, and logistics providers
  • Manufacturing, fulfillment, technical, and project-support providers where necessary to complete an order or provide support
  • IT, cloud hosting, analytics, security, customer-service, marketing, and advertising providers
  • Professional advisers, accountants, auditors, legal advisers, and regulatory authorities where appropriate
  • Affiliated companies where reasonably necessary for operations, fulfillment, support, or other legitimate business purposes
  • Other parties where you authorize or request us to disclose information

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar transaction, or where necessary to comply with applicable law, legal process, or lawful government requests.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of our website in order to provide and improve its ecommerce, security, payment, analytics, and related services.

Information submitted through our website may therefore be transmitted to and processed by Shopify and its service providers, which may be located in countries other than the country in which you reside.

In some circumstances, Shopify may independently determine how and why certain personal information is processed and may act as an independent data controller.

To learn more, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, analyze website usage, improve performance, prevent fraud, and support advertising or marketing activities.

Depending on your location, you may be able to manage certain cookie or privacy preferences through your browser or privacy tools provided on the website.

Third-Party Websites and Links

Our Services may contain links to third-party websites, platforms, payment services, social media services, or other online resources.

We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party services. We recommend reviewing the applicable privacy policies and terms before providing personal information.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us to request appropriate action.

Security and Retention of Your Information

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Providing our Services
  • Processing and maintaining transaction records
  • Providing customer and after-sales support
  • Processing returns, refunds, exchanges, or warranty claims
  • Maintaining business, tax, and accounting records
  • Preventing fraud and security incidents
  • Resolving disputes
  • Complying with legal or regulatory obligations
  • Enforcing our contracts, Terms of Service, and policies

Your Rights and Choices

Depending on where you live and applicable law, you may have rights relating to your personal information, including:

  • Right to Access / Know — request access to personal information we hold about you.
  • Right to Delete — request deletion of certain personal information, subject to applicable exceptions.
  • Right to Correct — request correction of inaccurate personal information.
  • Right to Portability — request a copy or transfer of certain personal information where applicable.
  • Right to Object or Restrict Processing — request that certain processing activities be stopped or restricted where applicable.
  • Withdrawal of Consent — withdraw consent where processing is based on consent.
  • Marketing Preferences — unsubscribe from promotional emails using the unsubscribe link contained in those communications.
  • Targeted Advertising / Sale or Sharing Opt-Out — where applicable law provides such rights, you may exercise available opt-out controls through our website or Shopify privacy tools.

These rights are not absolute and may be subject to exceptions or limitations under applicable law. We may need to verify your identity before processing a request.

Where supported by applicable law and technology, we may also recognize the Global Privacy Control signal.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred, stored, accessed, or processed outside the country or region in which you reside, including in jurisdictions where Shopify, payment providers, shipping partners, technology providers, affiliated companies, or other service providers operate.

Where applicable law requires appropriate safeguards for international transfers, we may rely on recognized mechanisms including standard contractual clauses, adequacy decisions, or other legally recognized safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or privacy practices.

When changes are made, the revised Privacy Policy will be published on this website and the "Last updated" date will be updated.

Contact

Data Controller / Operating Entity:
HUAKE LIMITED

Registered Address:
FLAT/RM 03, 10/F, WITTY COMMERCIAL BLDG
1A-1L TUNG CHOI STREET, MONGKOK
KOWLOON, HONG KONG

Email: crm@ledlightsworld.com
Phone / WhatsApp: +86-133-0296-0992